You have probably already been here, but just in case, check this thread and see if there might be a fix you can use.
Good Luck, Coast forum.rscnet.org/showthread.php?t=227385
Hey Suncoast how are you?. I heard about this and what I did was to save both licenses to a CD. I also burned a copy of my game, first I removed all the tracks out of gamedata/locations and burned them to disk, then I burned the rest of the game.
Then the first thing I did was to reinstall the licence, then I reinstalled the base sim folder back in the program folder, then I reinstalled the tracks back. Heck I even burned the shortcut that was on my desktop.
While I was able to save everything and restore it, the very second I hit the shortcut a window opened and it wanted my keycode again and used another renewal. I don't know if I did something wrong, but it seems no matter what I did I still kept getting that pop up window.
What I don't want to do is do a complete new install and restart all over again! I think its silly to have to type in these babyfactory codes and others over and over again to get your money and points rating up, then you have to waste more time purchasing all the upgrades which takes more time and I don't want to go that route. The problem is that we do not have a clear understanding of what triggers a renewal!, so even if I had to start over, when I go to re-install items from my disk, it might again call for a renewal once again! I also think this whole renewal process is stupid, computers fail and I reformat once a year!, you almost have to given all the trash you pick up on the net.
I don't know maybe there is a proper order in which you have re-install and I did it wrong, not sure, but I do know that I pay an additional $ 14 dollars per month to have this on my server and now can't use until I get a return email from Trymedia and that can take up to two days to get a reply. The guy in the above post claims to have installed it five times, not sure how he did it as I always get that pop up window.